Exchange and return

Returns for books and printed materials

Please note!

According to the Resolution of the Cabinet of Ministers of Ukraine “On Implementation of Certain Provisions of the Law of Ukraine “On Protection of Consumer Rights” dated 19.03.1994 No. 172. such products (books, coloring books, etc.) of proper quality are not subject to return.

If there is a printing defect that leads to loss or distortion of information: absence of printed text, jammed pages, inconsistency of the book title on the cover with its content, pages turned upside down relative to the cover. In case of such defects, you have the right to return the purchased book within 14 days from the date of receipt.

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